The role of social media in affective trust building in customer-supplier relationships

Published in Electron. Commer. Res., 2015

Recommended citation: Fabio Calefato, Filippo Lanubile, Nicole Novielli, "The role of social media in affective trust building in customer-supplier relationships." Electron. Commer. Res., 2015. DOI: 10.1007/s10660-015-9194-3.
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