A Preliminary Investigation of the Effect of Social Media on Affective Trust in Customer-Supplier Relationships

Published in In Proc. of 2013 Humaine Association Conference on Affective Computing and Intelligent Interaction, ACII 2013, Geneva, Switzerland, September 2-5, 2013, 2013

Recommended citation: Fabio Calefato, Filippo Lanubile, Nicole Novielli, "A Preliminary Investigation of the Effect of Social Media on Affective Trust in Customer-Supplier Relationships." In Proc. of 2013 Humaine Association Conference on Affective Computing and Intelligent Interaction, ACII 2013, Geneva, Switzerland, September 2-5, 2013, 2013. DOI: 10.1109/ACII.2013.11.
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